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Gungahlin Cat Hospital, located next door to Gungahlin Veterinary Hospital, is a feline-friendly cat-specific veterinary hospital. Gungahlin Cat Hospital has been specially designed to meet the unique needs of cats – focusing on making veterinary visits as stress-free as possible.

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CURRENT COVID19 RESTRICTIONS

With the recent announcement of COVID19 restrictions by the ACT Government as at 17 March 2022, we will be requiring all our face to face consultations follow these requirements, with certain conditions:

• CBR Check In App will be available for clients who still wish to check in.
• Whilst mask wearing has eased, we request all visitors to the hospital to continue to wear a face mask in our Reception area and Consultation rooms.
• Please do not attend if you have been in any COVID19 affected areas within the past 14 days or have been identified as a contact of a COVID19 case and are required to self-quarantine/isolate as directed by the ACT Government.
• You must not attend the hospital if you are unwell or have fever, cough, tiredness, loss of taste or smell, sore throat etc.
• A maximum of ten (10) customers are allowed in the GVH waiting area and five (5) in the GCH reception area.
• Cash payments are accepted, however our preference is a credit or debit card payment. Please ensure you bring a credit or debit card with you for payment.
• If you do not fulfil any of these conditions, please remain in your car, and telephone us on 6242 7276.

When you arrive:

If during these hours: Monday to Friday, 8.00 am to 6.00pm and Saturday 8.30 am to 2.00 pm:

• Please enter the hospital noting only one person per pet may enter. Accompanying dependent children and the infirm are allowed.
• Please practice social distancing (one person per two square metres),
• Please sanitise your hands using the hand hygiene dispenser provided,
• Proceed to the reception counter where a receptionist will greet you,
• Please take a seat.

Outside these hours the doors to the hospital will be locked, please telephone us on 6242 7276 and we will assist you.

We appreciate your cooperation and understanding throughout these difficult times.

ZERO TOLERANCE POLICY

Gungahlin Veterinary Hospital is committed to providing a safe work environment for all staff members to eliminate or reduce the risk to the employee’s health and safety.

All our Staff are here to HELP YOU and your pet and have a right to work in a SAFE and SUPPORTIVE environment.

We operate in a ZERO tolerance policy.

ANY aggressive, abusive, violent, or threatening behaviour, whether verbal (shouting, swearing etc) or physical towards our staff will NOT be tolerated or accepted.

Any client found in breach of this policy may be refused service by Gungahlin Veterinary Hospital and need to find alternative veterinary care. We will forward your pet’s records to the vet of your choice

Please respect our team who are here to look after you and your pet.