Gungahlin Veterinary Hospital is one of the premier veterinary practices in the ACT, with a team of experienced and highly-skilled veterinarians, caring, trained veterinary nurses, dedicated receptionists and support staff.
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Gungahlin Cat Hospital, located next door to Gungahlin Veterinary Hospital, is a feline-friendly cat-specific veterinary hospital. Gungahlin Cat Hospital has been specially designed to meet the unique needs of cats – focusing on making veterinary visits as stress-free as possible.
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ZERO TOLERANCE POLICY
Gungahlin Veterinary Hospital is committed to providing a safe work environment for all staff members to eliminate or reduce the risk to the employee’s health and safety.
All our Staff are here to HELP YOU and your pet and have a right to work in a SAFE and SUPPORTIVE environment.
We operate in a ZERO tolerance policy.
ANY aggressive, abusive, violent, or threatening behaviour, whether verbal (shouting, swearing etc) or physical towards our staff will NOT be tolerated or accepted.
Any client found in breach of this policy may be refused service by Gungahlin Veterinary Hospital and need to find alternative veterinary care. We will forward your pet’s records to the vet of your choice
Please respect our team who are here to look after you and your pet.
This article is an account of a Vet burning out and why which is a good insight into what our team go through.
https://www.huffpost.com/entry/veterinarian-tech-burnout-sick-pets_n_6333117fe4b0b7f89f39eca0
Article courtesy of Huffpost website.
FLU LIKE SYMPTOMS
To keep our staff safe, please rethink your visit if you have any flu or covid-like symptoms to ensure our staff are protected.
We highly recommend still practicing social distancing, and wearing a mask if you have symptoms or are unwell.
Hand sanitiser is provided for your use on entry to our practice.
If do have symptoms and still need to come in, please remain in your car, and telephone us on 6242 7276 and we will advise if the vet can do a carpark consult.
We appreciate your cooperation and understanding.
We will be closed on Monday 7 October for the Public Holiday. Our amazing colleagues at Canberra Veterinary Emergency Services will be open. Please show them the respect they deserve if you find yourself having to visit over the weekend.
The team at GVH hope you have a wonderful and safe long weekend.
Please see below from our wonderful caring colleagues.Dear pet parents!
We are very sorry but unfortunately, our hospital has reached it's capacity at the moment. Our team is working with multiple critical patients trying to support them and their families during a very hard time.
We ask for your understanding and patience while our team works tirelessly to be there for those who need them most.
We kindly ask you to call 6225 7257 so our experienced Client Care and Nurse teams can provide an initial triage assessment in case your pet needs veterinary assistance too. We will provide you as much advice as possible to find a solution to your enquiry.
In case we can categorise your animal as stable, our teams will provide you all the support needed to find the best solution as we will only be accepting critical patients tonight.
We are all humans who love animals a lot, so please remember to treat us with respect and kindness as we just want to help pets who need us.
We hope you are staying safe tonight.
Please never hesitate to call and ask for advice if we can help.
Kindest regards,
Canberra Veterinary Emergency Service team.
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Gungahlin Veterinary Hospital and Gungahlin Cat Hospital are recognised as an Australian Small Animal Veterinarians Group Accredited Hospital of Excellence. We are honoured to be one of approximately 60 veterinary hospitals nation-wide with this accreditation.
The Accredited Veterinary Hospital Scheme recognises companion animal practices that achieve the highest levels of quality healthcare and practice management in innovative, state-of-the art hospital facilities. This accreditation is a reflection of the excellent level of care that we provide, in a purpose-built environment with an extensive range of modern equipment to assist us in providing accurate diagnosis and care for your pet. Within our hospital we have installed automated pathology machines, IV drip pumps as well as radiology, ultrasound, ECG and endoscopy equipment.
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David, via GoogleMon - Fri: 8am - 7pm
Sat: 8:00am - 2.00pm
Outside of these hours we’re open for emergencies only, with care provided by Canberra Veterinary Emergency Services
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