Careers – Come Join Our Fun Team

We are a fun, outgoing team and our employees are our Number 1 priority, we always make sure we have some fun in our workday 🙂

If you are interested in joining our amazing team and are passionate about working with animals, we would LOVE to hear from you! We are always on the lookout for dedicated veterinary surgeons, veterinary nurses, receptionists and support staff.

We believe our employees are our greatest asset, and we strive to ensure our employees are afforded appropriate opportunities for training and development throughout their employment. We offer a fun, family environment, weekly snacks/fruit, unlimited coffee/tea! Free parking is also a bonus just a short walking distance from the practice and we don’t work Public Holidays or Sunday’s. We also have a dedicated EAP service.

To find out more about our wonderful team, you can read their profiles here.

For Expressions of Interest – If you think that you’d make a great addition to the team, please email your application (which should include your CV, cover letter and availability) and any questions to our Practice Manager.  We will get back to you as soon as we can.

For Current Positions Vacant, please see below. If none are listed, please send us your expression of interest – these are always welcome 🙂

All Applications must come through to our Practice Manager, at jobs@gungahlinvet.com.au including your current CV, cover letter, answers to selection criteria (if required as per job advertisement below), your availability and anything else you need us to know.

Please Note for all our Roles

• Our roles are open to anyone with unrestricted working rights for Australia.
• We do not offer visa sponsorships.
• You must have the required skills, experience and/or education to be considered for our positions.
• Only shortlisted candidates will be contacted if successful through initial screening.
• Recruitment will be ongoing and the advert may be removed at any time if the successful candidate is found.
• Applications from recruitment or employment agencies will not be accepted for any of our positions.

RECEPTIONIST

About the Role

We have a great opportunity for a Receptionist to join our team and use your exceptional people skills and combine those with your love for animals.

This is not your typical receptionist role!

A typical day at GVH will see you performing many varied tasks, such as:

• Greeting clients & patients as they arrive,
• Handling client enquires via phone, email and in person,
• Managing the day-to-day patient appointment scheduling and triaging,
• Keeping the public areas such as reception and consulting rooms neat and tidy, as well as cleaning up that occasional nervous puppy mess on the floor,
• Processing payments via EFTPOS, credit card, cash, Vetpay, and through GapOnly.
• Physical ability to handle and lift up to 15kgs (either animals that have to be carried, or stock items like large bags of food),
• Sale of products such as over the counter medications, animal care products, enrichment, and equipment
• Utilising your administrative skills to assist with daily tasks assigned to you,
• Working closely with your colleagues, especially with the vets and nurses.

Check out our website at www.gungahlinvet.com.au to learn more about who we are and what we do.

Working Hours

You can expect to work a minimum 25-30 hours per week Monday to Friday but could be up to 38 hours per week depending on shift availability, which includes up to every second Saturday.

Our day shifts are on a rotating roster with a start time as early as 7.45am and a finish time of 7.30pm, with a shift change at 2.30pm. You must be able to work these times to fit into our roster. 

This is a permanent part-time role; you will be paid an hourly rate and receive all entitlements as per the National Employment Standards and our award.

Our Ideal Candidate

The ideal candidate should have:

• Exceptional customer service skills,
• High emotional intelligence: Ability to self-manage in a fast-paced environment with the ability to be show empathy and be sensitive to an ill pet, as well as its concerned owner,
• Excellent time management and ability to take initiative,
• Proactive approach to work and the interactions you have with clients and colleagues,
• The knowledge, ability, and confidence to handle many types of animals,
• Previous experience working in a receptionist or customer service role (previous veterinary receptionist experience will be an advantage),
• Previous experience with medical terminology (advantageous, however not required as you will be trained),
• Willingness to make a long-term commitment to the role,
• Strong administrative skills: Ability to manage office operations such as taking messages, scheduling appointments, and maintaining patient files,
• Competent working with Microsoft Office applications such as Word, Excel and Outlook as well as have the capability to learn new systems relevant to the Vet Industry such as Vision for our online scheduling and patient files.