Careers – Come Join Our Fun Team

We are a fun, outgoing team and our employees are our Number 1 priority, we always make sure we have some fun in our workday 🙂

If you are interested in joining our amazing team and are passionate about working with animals, we would LOVE to hear from you! We are always on the lookout for dedicated veterinary surgeons, veterinary nurses, receptionists and support staff.

We believe our employees are our greatest asset, and we strive to ensure our employees are afforded appropriate opportunities for training and development throughout their employment. We offer a fun, family environment, weekly snacks/fruit, unlimited coffee/tea! Free parking is also a bonus just a short walking distance from the practice and we don’t work Public Holidays or Sunday’s. We also have a dedicated EAP service.

Our roles are permanent part-time roles; and you will be paid an hourly rate and receive all entitlements as per the National Employment Standards and our award.

To find out more about our wonderful team, you can read their profiles here.

For Expressions of Interest – If you think that you’d make a great addition to the team, please email your application (which should include your CV, cover letter and availability) and any questions to our Practice Manager.  We will get back to you as soon as we can.

For Current Positions Vacant, please see below. If none are listed, please send us your expression of interest – these are always welcome 🙂

All Applications must come through to our Practice Manager, at jobs@gungahlinvet.com.au including your current CV, cover letter, answers to selection criteria (if required as per job advertisement below), your availability and anything else you need us to know.

Please Note for all our Roles

• Our roles are open to anyone with unrestricted working rights for Australia.
• We do not offer visa sponsorships.
• You must have the required skills, experience and/or education to be considered for our positions.
• Only shortlisted candidates will be contacted if successful through initial screening.
• Recruitment will be ongoing and the advert may be removed at any time if the successful candidate is found.
• Applications from recruitment or employment agencies will not be accepted for any of our positions.

CLEANER/HANDYPERSON

About the Role

Are you passionate about cleaning? Do you love gardening? Do you love working in a supportive team environment?  This role will offer you the opportunity to use your exceptional cleaning and gardening skills and combine those with your love for animals. 

A typical day at GVH will see you performing a variety of cleaning and gardening tasks, such as, however not limited to:

• Completing basic cleaning such as mopping, sweeping, vacuuming floors, cleaning windows, cleaning restrooms, emptying trash and making our common areas and reception areas sparkling,
• Cleaning requirements are completed in and around the Hospital building, including some garden maintenance such as weeding and mowing the lawns. Tools are provided.
• Assisting with cleaning animal cages and laundry as needed, however not regularly as we have Kennel Hands that do this role.
• Spot cleaning areas as you go about your day.
• Maintaining stock supplies and cleaning equipment.

This is a job shared arrangement and you can expect to work 5 days a week, up to a minimum of 20 hours per week. This is a permanent part-time position.

We currently have availability to cover our Monday to Friday shift working 6.30am to 10.30am, with flexibility to finish later to ensure all your tasks are completed.

Ideally you should also have availability to work the 3.00pm to 7.00pm shift to cover annual leave or sick leave, or if business needs change.

You must be able to work both the morning and afternoon shift from Monday 15 December to Friday 9 January to cover annual leave.

Our Ideal Candidate

The ideal candidate will have:-

• Previous cleaning experience, with an attention to detail,
• Be able to think outside the box and noticing things that need to be cleaned,
• Previous gardening experience (desirable),
• Exceptional customer service skills,
• Self-motivated, and be able to work under limited supervision,
• Work closely with all the team and be flexible when asked to do cleaning outside your daily task list, or your finishing time,
• Basic computer skills,
• Experience in using cleaning equipment,
• Good communication skills,
• Knowledge of cleaning chemicals, products, proper storage and disposal methods used in a Vet Hospital or the ability to learn,
• Willingness to make a long-term commitment to the role.

KENNEL HAND

About the role

A Kennel Hand is responsible for the proper husbandry care of all animals (including feeding, bathing, record keeping and the cleanliness of cages, runs and ward areas) and maintains the functionality of the hospital by cleaning, tidying and restocking as directed and in accordance with established protocols and procedures. A Kennel Hand does not undertake any handling or care of animals without the supervision and/or direction of a veterinary nurse or veterinary surgeon.

Some key responsibilities of this role include:

• Cleaning and maintenance of animal care equipment – including kennels and cages, surgery tables and trays as well as preparation of surgical kits,
• Vacuuming, mopping, changing garbage, dusting – manage waste disposal and keep benches and the practice neat and clean, and clean floors, windows and doors,
• Routinely clean and maintain all equipment and facilities using provided chemicals and supplies, and having an understanding of the importance of the safety of these chemicals in the hospital,
• Managing the flow of laundry – washing, folding etc,
• Replenishing supplies and updating supply order books,
• Assist veterinary surgeons and nurses with animal care under direction and as instructed, which may include tasks such as restraining and handling of animals, preparation and provision of food and water, regular exercising of animals.

Most importantly, we are looking for someone who will be dedicated to always keeping the welfare of the animals in our care above all else, whilst also ensuring that the practice is presented in the best way possible.

Availability

You can expect to work up to a minimum of 25 hours per week and be flexible and available to work both am and pm shift times Monday to Friday on a rotating basis, with the morning shift commencing at 8am, and pm shift ending at 7pm.

Education/Experience

• Ideally already have or are currently studying a Certificate II in Animal Care and Management or equivalent qualifications and experience,
• Must have at least 1-year previous work experience as a Kennel Hand.

The ideal candidate will have:

• A genuine interest in animals and their welfare,
• The ability to work as part of a team and be able to follow direction,
• Cover all aspects of the job requirement even if it’s something we don’t enjoy doing,
• Be flexible and adaptable,
• The physical ability to safely lift objects or animals of at least 15kg and to bend and squat to floor level cages and animals,
• An understanding of the basic requirements of animal care and handling, animal medical terminology and minor procedures, or could acquire this quickly,
• The ability to provide exceptional customer service,
• Willingness to make a long-term commitment to the role,
• Remuneration is above-award according to qualifications and experience.

RECEPTIONIST

About the Role

We have a great opportunity for a Receptionist to join our team and use your exceptional people skills and combine those with your love for animals.

This is not your typical receptionist role!

A typical day at GVH will see you performing many varied tasks, such as:

• Greeting clients & patients as they arrive,
• Handling client enquires via phone, email and in person,
• Managing the day-to-day patient appointment scheduling and triaging,
• Keeping the public areas such as reception and consulting rooms neat and tidy, as well as cleaning up that occasional nervous puppy mess on the floor,
• Processing payments via EFTPOS, credit card, cash, Vetpay, and through GapOnly,
• Physical ability to handle and lift up to 15kgs (either animals that have to be carried, or stock items like large bags of food),
• Sale of products such as over-the-counter medications, animal care products, enrichment, and equipment
• Utilising your administrative skills to assist with daily tasks assigned to you,
• Working closely with your colleagues, especially with the vets and nurses.

Working Hours

You can expect to work a minimum 20 hours per week Monday to Friday however you could work up to 38 hours per week depending on shift availability, which includes up to every second Saturday. Our day shifts are on a rotating roster with a start time as early as 7.45am and a finish time of 7.30pm, with a shift change at 2.00pm.

You must be able to work all of these times to fit into our roster.

Our Ideal Candidate

The ideal candidate should have:

• Exceptional customer service skills,
• High emotional intelligence: Ability to self-manage in a fast-paced environment with the ability to show empathy and be sensitive to an ill pet, as well as its concerned owner,
• Excellent time management and ability to take initiative,
• Proactive approach to work and the interactions you have with clients and colleagues,
• The knowledge, ability, and confidence to handle many types of animals,
• Pet owner experience or demonstrated comfort with animal handling is required,
• Previous experience working in a receptionist or customer service role (previous veterinary receptionist experience will be an advantage),
• A minimum of 2 years’ experience in receptionist or customer service roles is required,